2021 Practice Management Seminar

Revenue Cycle Management . . .
Not so boring when you realize this is how you get paid!

Thursday, June 3, 2021
9:30 - 11:30 a.m. (Central Time)
Online via Zoom



What You'll Learn...     

Medical practices are businesses, and they are subject to all of the increasingly challenging economic factors as other business.

Revenue Cycle Management (RCM) refers to the process of identifying, collecting and managing the practice's revenue from payers based on the services provided. A successful RCM process is essential for a healthcare practice to maintain financial viability and continue to provide quality care for their patients.

This presentation will provide practice managers (including doctors) and staff who have financial tasks with practical tips and strategies to maximize collections.

Some specifics on the agenda . . . 


  • Review of the revenue cycle for A/R Management
  • Credentialing
  • Data Intake - Registration
  • Eligibility & Pre-authorization
  • Data-entry
  • Claim Submission
  • Reports Daily, Weekly, Monthly, Quarterly, Yearly
  • Payment Posting
  • Denial Management
  • Collections & Follow-up
  • Policies & Procedures


Who Should Attend...

  • Office managers
  • Insurance billing staff
  • Practice financial managers
  • Ophthalmologists (really!) or optometrists employed in an ophthalmology practice
  • Residents & Fellows in training -- Hey... you're going to need to know this stuff when you start practicing!

As a special member benefit, KSEPS Members -- as well as their non-physician employees --  can attend at no charge! 

Webinar Format

We're continuing to offer practice management workshops in an online format (via Zoom), both for the health/safety and convenience of our members and their staffs.  The presentation will be 1½ - 2 hours in length and includes time for questions and answers. 

When you register, you'll be signing up for a log-in, not how many individuals are attending.  The good news is that multiple people can view the workshop on one computer... but you'll be able to use each Zoom sign-in just once.  So, if you plan to sign-in to the webinar from multiple computers (or multiple locations), you'll need to register for each one.

We are recording the session, so if you're not able to watch "live," you can still view it later.  All who register will have access to both the live event and the recording.


Please read the notes below before starting the registration process.

Registration Procedures and Fees 

Member status is confirmed by your website log-in, and the correct registration fee will be applied automatically.  


  • KSEPS Members (doctors and non-physician employed office staff)
    • Free with your KSEPS membership
  • Non-members
    • $125 for each webinar link
  • Residents and Fellows in training
    • No charge, but registration is required

Steps to complete the registration form

  • To register just yourself...
    • Click on the "Register Yourself" button in the form
    • Complete the information requested
    • Be sure to click on the radio button to request the webinar link
    • Then click on the "submit" button at the end
  • To register yourself and request additional links...
    • Click on the "Register Yourself" button in the form & complete the information
    • For each additional link needed, click on the "Register Guest" button and enter the information for each additional person
    • When done, click the "Next" button and finish submitting the form (and payment if required)
  • To register only others in your practice, but not yourself...
    • Click on the "Register Guest" button and complete the information requested
    • For additional links, click on the "Register Guest" button for each link needed
    • When finished, click on the "Next" button and finish submitting the form

Session "On-demand" Recording 

  • Everybody who registers for this session will receive access to the recorded webinar.  You will automatically receive a link within a day or two of the live webinar.

Important Information About the Registration Process

You will be obtaining a link to the KSEPS webinar.  Members and employed staff, as well as residents/fellows in training may register at the member rate (free).  Your member category is determined automatically when you log-in to the website.  If you need assistance with the log-in process, or if you believe your membership status is incorrect on the website, please contact the KSEPS office: Phone - 800-838-3627; Email - Rich[email protected]

Non-member physicians and their staff will be charged the regular rate of $125. 

Residents must register but pay no fee. Residency coordinators who are identified in our system may register their residents using the "guest" function in the form.

The Zoom webinar link is for use on one computer, and will be unique to that user.  If you will need multiple links for multiple locations, or for multiple computers, you would need to submit additional registrations. To request these links click on the "guest" button you'll see in the online registration form.  For all links requested (for the live or the recorded sessions) we need a separate email address where we will send the link.  Please note that each time the "on-demand" recording is viewed, the person accessing it will need to complete a short online form with their name, practice/institution and email address.

About Your Instructor...

Jacqueline Thelian CPC, CPC-I, CHCA, CPMA 

Jackie Thelian is a healthcare consultant, certified professional coder & auditor, and subject matter expert with more than 20 years of experience in medical coding and business management.  Her extensive experience includes physician practice management, as well as coding/billing compliance and reimbursement issues.  Jackie has taught in a variety of settings including academic medical centers, hospitals, private physician practices and seminars sponsored by numerous medical societies (notably the New York and Florida ophthalmology societies).  We feel confident you will find Jackie's presentation to be top-notch . . . interesting and informative.  CLICK HERE to read a more detailed bio.



Contact KSEPS toll-free at 800-838-3627 or by email:  [email protected]